SOLUTION-LENS.COM

QUESTIONS AND REPLIES


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WHAT YOU NEED TO KNOW TO MAKE AN ORDER

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WEBSITE TO TRACK YOUR ORDER

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FIND YOUR TRACKING NUMBER

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PLEASE POST YOUR QUESTIONS HERE AND CHECK YOUR SPAM/BULK FOLDER WITHIN FEW HOURS

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SOLUTION-LENS.COM CONTACT ADDRESS

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WE ARE SORRY BUT HOTMAIL / MSN / LIVE / OUTLOOK BLOCK OUR MESSAGES SO IF YOU ARE WAITING FOR A REPLY PLEASE POST YOUR QUESTION ON THIS PAGE AND COME TO READ OUR REPLY WITHIN FEW HOURS

WE ALWAYS REPLY TO ALL MESSAGES

 

BUY 2 GET 1 FREE - BUY 5 GET 2 FREE - BUY 10 GET 5 FREE

If you select contact lenses that cost more than $19.90 the total of your order will be more than $39.90 for 3 pairs and more than $99 for 5 pairs. If you want to pay your 3 pairs $39.90 ADD 2 PAIRS THAT COST $19.90 to your cart and if you want to pay your 5 pairs $99 ADD 5 PAIRS THAT COST $19.90 to your cart. There is nothing else that we can do about this, if you choose lenses that cost more than $19.90 you will pay more (We remind you: Do not add your free pairs to your cart, just copy their link in the "Comment box" before payment).

 

FREE CONTACT LENSES

If you want to take advantage of our "Buy 2 Get 1 Free" or "Buy 5 Get 2 Free + Express shipping" offers you must write the name of your free lenses in comment box just before payment. If you forget we won't send your free lenses alone but we can only send them with your next order, just tell us in the comment box before payment: "Last time I forgot to ask my free pairs and I want: xxx (name of your free lenses)".

 

PRE-ORDER CONTACT LENSES

If you select "pre-order" lenses or "out of stock" lenses your parcel will be sent only when all the lenses that you want are available, so if you want your parcel to be shipped immediately do not choose any pre-order lens.

CANNOT BE CHOSEN AS A FREE PAIR

OUT OF STOCK, PRE-ORDER ONLY: 1 MONTH DELIVERY

IF YOU ORDER THESE LENSES WITH OTHER PRODUCTS YOUR ORDER WILL BE SHIPPED ONCE COMPLETE: WE SHIP ALL PRODUCTS IN ONE TIME AND DO NOT SHIP FIRST WHAT IS ALREADY AVAILABLE

 

PAYPAL PAYMENT AND 2CHECKOUT PAYMENT

PAYPAL WITHOUT ACCOUNT TO BUY CONTACT LENS

You can pay online wiith Paypal or 2checkout even if you do not want to open a Paypal account: just use your credit card. We use Paypal as payment gateway because it is the safest and the most convenient.

You can pay online even if you do not want to pay by credit card: open a Paypal account and link it to your bank account to transfer payment amount from your bank to Paypal.

Click here to know how to pay without a Paypal account

Click here to know how to pay wihout a credit card

  

WE SHIP ALL OUR PARCELS AS "GIFT", SO YOU WON'T HAVE TO PAY CUSTOMS DUTY AND YOU CAN ORDER LENSES FOR YOUR FRIENDS: WE DO NOT ADD ANY RECEIPT IN PARCELS, SO OUR LENSES ARE PERFECT FOR A LONG DISTANCE GIFT.

  

CLICK ON THESE LINKS FOR MORE INFORMATION

What are circle lenses ? What are "big eyes" lenses and Korean lenses ?

What is the difference between colored contacts lenses, circle lenses and big eyes lenses ?

Are circle lenses safe ? Can I wear circle lenses without any risk for my eyes ?

Can circle lenses be prescribed ? How to know what is my prescription for circle lenses ?

Can people with astigmatism wear circle lenses ? The same circle lenses as people without astigmatism ?

Can I wear my circle lenses with prescription glasses ?

How do I take care of my circle lenses ? How to wear circle lens without risk ?

Please help me, I feel pain when wearing my contact lenses, are they hurting my eyes ?

Should I wear in my contact lenses before or after applying makeup ?

Does inserting circle lenses hurt ? Are circle lenses comfortable to wear ?

Can I buy multiple lenses and keep them if I do not open them, will they expire fast ?

Please help me, this is my first time putting on color lenses, how to do, and what I shouldn't do ?

I just received my circle lenses, can I soak them in the same solution they came in ?

How to know when circle lenses are fake and unsafe to wear ? Do you sell only authentic circle lenses ?

Can circle contact lenses be worn while sleeping and swimming ? Is it dangerous for my eyes ?

 

If you have any other questions about contact lenses, big eyes, and circle lenses, please add a comment below and we will reply as quickly as possible.



HOTMAIL / MSN / LIVE / OUTLOOK

SEND US A MESSAGE ON THIS PAGE AND COME AGAIN TO READ OUR REPLY IF YOU DO NOT RECEIVE OUR EMAILS. IF POSSIBLE DO NOT USE HOTMAIL / MSN / LIVE / OUTLOOK.

 

 




Comments

Marina Lara's picture

Hi a few hours ago i made a

Hi a few hours ago i made a order to México but i havent seen that is going to take so long can i cancel it and put a united states address?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We can send your order to your USA address but please send a photo of any document showing the name and address where to send your parcel.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Luisa's picture

Do these contacts work on all

Do these contacts work on all eyes? for example, I was thinking of buying the Bright Red Glamorous contacts, but im not sure they would work for dark brown eyes. Is this true or will the red still show brightly?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We recommend you these contact lenses that cover dark brown eyes:

http://www.solution-lens.com/vassen-big-puffy-3-tone-red-color-lenses.html

http://www.solution-lens.com/vassen-margarita-royal-solid-red-rose-circl...

​Please contact us again if you need any further assistance.​

​​​​Best regards,
Your customer service
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

hi, I have a natural black

hi, I have a natural black eyes and want a total /extreme gray eyes. what should I pick to change my eye to gray and extreme noticeable but at the same time natural?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We recommend you these contact lenses that cover dark brown eyes:

http://www.solution-lens.com/list/related-lens/vassen-cherry.html

http://www.solution-lens.com/list/related-lens/vassen-big-puffy.html

http://www.solution-lens.com/list/related-lens/vassen-kirei.html

​Please contact us again if you need any further assistance.​

​​​​Best regards,
Your customer service
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello! Thank you for running

Hello! Thank you for running this awesome site!
I was wondering, if I have already bought one pair of contact lenses, will I be able to add the free contact lenses order another pair later?
Thank you!

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We are sorry but no, you won't get any free pair if you buy a second pair later, you must purchase 2 pairs at the same time.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

gatitu's picture

Hello these are the lenses

Hello these are the lenses that i want on the promotion of Christmas, now I can pay and get me 7 circle Lens if i i like to your Facebook page then give me another pair of circle Lens i would send 8 pairs of circle Lens i look forward to your reply http://www.solution-lens.com/geo-luna-brown-cm-724-circle-contact-lenses... http://www.solution-lens.com/dueba-messish-sherbet-series-gray-contact-l...

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​These contact lenses are available and you can order them now.

http://www.solution-lens.com/dueba-messish-sherbet-series-gray-contact-l...

http://www.solution-lens.com/geo-luna-brown-cm-724-circle-contact-lenses...

If you order 5 pairs you can choose 2 free pairs, total 7 pairs, not 8 pairs, because anyway you have to like our Facebook page to confirm the 2 free pairs that you will choose.

We are sure that you understand that 2 free pairs and free Express shipping is already a nice Christmas gift :-)

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello these are circle lens i

Hello these are circle lens i want on the holiday deal of the purchase of 5 circle lens these if they are ready for fast shipping

www.solution-lens.com/geo-alice-pure-series-gray-contact-lens-natural-gr...

www.solution-lens.com/geo-color-nine-violet-an-a41-new-sweet-violet-circ...

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​As you can see on these products pages, these lenses are not available:
CANNOT BE CHOSEN AS A FREE PAIR
OUT OF STOCK, PRE-ORDER ONLY: 2 MONTHS DELIVERY
IF YOU ORDER THESE LENSES WITH OTHER PRODUCTS YOUR ORDER WILL BE SHIPPED ONCE COMPLETE: WE SHIP ALL PRODUCTS IN ONE TIME AND DO NOT SEND FIRST WHAT IS ALREADY AVAILABLE

​​​We have a stock of more than 1000 different pairs of contact lenses, ​so please just select what is available now.

​Thank you again for your order.

​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hi been trying to request a

Hi been trying to request a new password to get to my account but each time it says "further instructions have been sent to your email account" nothing ever appears in my folders. I have also added the email stated above to my contacts but it is still to no avail. Please help me, I would like my password thanks as I need to track my orders. Thanks so much :)

solutionlens's picture

​​Dear customer,​ ​​If you

​​Dear customer,​

​​If you have requested a new password please check your Spam/Bulk folder and click "NOT SPAM" when you will find the message that we have sent.

Also, ​​you must add our new Email address to your contacts or you might not receive our next messages. This is the Email address used by our store, not the same that we are using to write you now, so please add it: contact@

We have modified your account, to connect on our store please use the details that we have just sent again to your Email address.

If you still cannot login please use this link to request a new password:
http://www.solution-lens.com/user/password

​Your tracking number has also been sent by Email.

​You can check where is your order on your local post office website​ within 10 days​ ​when your order arrives in your country,​ or on our international ​shipping service website now​.

For any other questions that you might have you will find replies in the order confirmation Email that was sent to you, so please read it if you need more information. ​

Thank you again for your order.

​​​​Best regards,
Your customer service
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Aki Miotroyo's picture

what lenses last for a year,

what lenses last for a year, or at least 6 month. i want to order some of those, instead of a monthly ones. thanks

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​All our contact lenses can be used during 1 year after opening the vials.

We do not sell monthly contact lenses.

Please contact us again if you need any other information.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hii i want the dueba tony

Hii i want the dueba tony gold with 15 mm diameter with a express shipping i need urgently

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Please make a new order now and add Express shipping to your cart if you want to receive your lenses within 5 days:

http://www.solution-lens.com/dueba-barbie-tony-gold-15mm-big-size-golden...

http://www.solution-lens.com/color-contacts-shop-express-shipping-circle...

​​​Thank you again for your purchase.

​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

i have been luking for this

i have been luking for this product Tony lenses since long and its shows not available on ur website plz let me know when can i order for those lenses coz i really wanna have coz i m in hustle to get this so plz plz plz let me know when can i get those lense coz i dont have much patience to wait for these

thanks.

solutionlens's picture

​​Dear customer, Thank you

​​Dear customer,

Thank you for your message.

​Here is the updated list of available Tony contact lenses, other diameters / series are not proposed anymore by the manufacturer and it is not possible to order them as we have just been notified.

​​Even though some lenses ​in the available list ​are still shown as "OUT OF STOCK" because we have a very limited stock they are actually available (we only send a notification to customers who have contacted us or pre-ordered these lenses). Also, when price is higher than $19.90 it is because we couldn't get these products from our usual suppliers and had to buy them at higher price.

​​Available contacts are: ​​
- 14.5mm
http://www.solution-lens.com/dueba-tony-silver-gray-single-tone-circle-c...
http://www.solution-lens.com/dueba-barbie-tony-golden-brown-single-tone-...
http://www.solution-lens.com/dueba-barbie-tony-light-yellow-gold-single-...

- 15mm
http://www.solution-lens.com/dueba-barbie-tony-brown-15mm-big-size-brown...
http://www.solution-lens.com/dueba-barbie-tony-gray-15mm-big-size-gray-d...
http://www.solution-lens.com/dueba-barbie-tony-silver-15mm-big-size-silv...
​​http://www.solution-lens.com/dueba-barbie-tony-gold-15mm-big-size-golden-dueba-tony-contact-lenses.html

These contact lenses are still not available and not sold by the manufacturer anymore, not sure if they will be in the future again:
- 14.5mm
http://www.solution-lens.com/dueba-barbie-tony-light-silver-single-tone-...

​We are sorry but after contacting them again our suppliers do not know when these 14.5mm contact lenses will be available but most of our customers who try the 15mm think that the size is just perfect and that 14.5mm lenses are too small. Some who have both also prefer the 15mm (actually both 14.5mm and 15mm are smaller than what is announced by the manufacturer).

Thank you again for your order.

​​​​Best regards,
Your customer service
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Is your contact lens case

Is your contact lens case that looks like glass actually glass or is it hard plastic? Thanks.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Glass style contact lens cases are made of hard plastic as real glass would be too dangerous to use and carry.

Thank you again for order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Can guys wear your colored

Can guys wear your colored lens?
Hi, I'm Asian with dark eyes and I was just wondering if your colored contacts would suit an Asian guy particularly the CM 901 lens? Please help thanks

solutionlens's picture

​Dear customer, Thank you for

​Dear customer,

Thank you for your message.

These contact lenses are perfect for Asian men and we are sure that you will like them.

More and more Asian men wear contact lenses as they are a great chance to easily improve your look.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello, do you accept only

Hello, do you accept only dollars? In my country theres too big exchange rate for dollar :( Could you send bill in KRW or MYR(RM)? And if thats possible, how much it will be instead of 39.8$ for 3 pairs? Thank you

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Our prices are in USD and we are sorry but we do not propose any prices in any other currency.

There no expensive exchange fee in any country, especially for small amounts, the price will be automatically converted to your currency by the payment processor.

Our products are the cheapest and no other shop offer 1 free pair when buying 2 pairs, so you can be sure that this is the best offer that you will find anywere.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Dear seller, recently i

Dear seller, recently i ordered a pair of lenses (order #20697), in a little time i need another pair of lenses, so i ask if is possible to take the free pair too.
Unfortunately i can't bought both of pairs in the same time.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We are sorry but it is not possible.

The only reason why customers can get a free pair when they buy 2 pairs is that we send all the 3 pairs in the same parcel.

​If you cannot buy 2 pairs each time you make an order, you can order 1 pair that we will keep until you order the second one later, then we will send you these 2 pairs and a third pair for free, all 3 pairs at the same time.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

hello, I placed my first

hello, I placed my first order for 1 x Adore Bi-Tone Power 0.00 Color Yellow Base Curve: 8.6 Diameter: 14.0.
I saw a very similar contact on your site DUEBA LILY GOLD CONTACT LENS but the size is different Diameter 14.5 mm Base curve 8.6 my question is how different do the sizes run? If they are not that different then i would love to start ordering from your website, please let me know, I am very interested placing my orders soon.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​These contact lenses are very similar to Adore bi-tone:

http://www.solution-lens.com/dueba-lily-gold-natural-light-eyes-similar-...

Size is also very close and you won't feel the difference except that Dueba lenses always are more comfortable to wear.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

can you give me special price

can you give me special price if I collect 300 PCS monthly for long business partner ship

solutionlens's picture

​​Dear customer,​ ​​Thank you

​​Dear customer,​

​​Thank you for your message.

​​Shipping is always free and we send orders from Europe or Asia depending on stock and selected products. Delivery takes around 5 days because all wholesale orders are sent by Express mail for free.

​Prices displayed on our store are in $USD and shipping is always free. We send parcels to more than 50 countries and we are sure that you won't have any importation tax to pay because we declare all parcels as "Gift" with ​$15 value.​ We also split large orders in different parcels shipped different days.​​

If you want to buy 50 pairs, 100 pairs, 150 pairs or 200 pairs our best offer can be found here:
http://www.solution-lens.com/wholesale-contact-lens-order-50-pairs-conta...

​As clearly displayed on this page $680 is the price for 50 pairs and $2040 for 200 pairs.

If you decide to order 50 pairs at least reply to this Email to send us your list (only links) or ​copy these links in the "Comment box" just before payment of your order. If you buy less than 50 pairs just add your paid pairs to your cart and copy the links to your free pairs in the "Comment box".

​​​​But Crazy and Animation lenses are not included in these offers.
​​ ​- ​If you order 10 pairs of Crazy and Animation contact lenses at ​retail price​ as displayed on our store​ you can choose 5 free pairs: add 10 pairs to your cart and​ copy the links​ of​ 5 free pairs in ​the ​"comment box" during checkout.
​- ​If you order 20 pairs of Crazy and Animation contact lenses at ​retail price​ as displayed on our store​ you can choose 13 free pairs: add 20 pairs to your cart and copy the links​ of​ 13 free pairs in ​the ​"comment box" during checkout.
​​​http://www.solution-lens.com/catalogue-crazy-contact-lenses-vampire-cat-reptile-manson-hypno-devil-star-zoom-spider-wolf-blackout.html​

​​We also have a dropshipping offer in case you want us to send contact lenses to your customers directly, anonymously or with the name of your own shop, and you do not need to buy any stock in advance (just order 10 pairs one by one and the 5 next pairs are free). More information:
http://www.solution-lens.com/best-dropshipping-offer-circle-lenses-best-...

​When our partnership will be set up for enough time we will offer better conditions, but the way to start is this one and nobody can get better prices for a first wholesale order. Just trust us and you won't be​ ​disappointed​.​

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello how long does regular

Hello how long does regular shipping to the UK take? Thank you.

solutionlens's picture

​​Dear customer,​ Thank you

​​Dear customer,​

Thank you for your message​, if you order now your parcel will be sent today before 5pm or tomorrow morning latest.​

​FREE SHIPPING 10 DAYS DELIVERY
​- Shipping is always free and we send orders from Europe or Asia depending on stock and selected products , delivery takes around 10 days (3 days by Express). ​We also offer a tracking number for all orders and a ll orders are sent as if your friend was sending you a gift, without company name and invoice to make sure that nobody has to pay any tax.
- When contact lenses are not available it is written OUT OF STOCK on the page, if you order them you will have to wait 1 or 2 months to receive them. We do not send first what is available and will send your order when it will be complete, so if you do not want to wait just select products that are not out of stock.

​PRICE OF CONTACT LENSES
​- ​Prices are displayed in USD and ​the correct price is the one you see on each product pages, not always $19.90 for some lenses, this is why a price is written on each product page.​ ​
​- ​Customers pay the price displayed after adding products to their cart and free lenses cannot be added to the cart ​, only copy the links to the pages of the free lenses that you choose in the "Comment box" that you will see under the shipping address fields.​
​ ​- Most of our contact lenses cost $19.90 but we are sorry that our suppliers have raised some prices and some contact lenses are more expensive because they are "Out of stock" (pre-order), But anyway as we offer a free pair when you buy 2 pairs our shop is still the cheapest on Internet. We offer the best prices for circle lenses and we are the only shop with permanent promotions and free shipping, so please take advantage of our deals and enjoy the best color lenses available on the market.​

BUY 2 GET 1 FREE
- Our permanent promotions are "Buy 2 Get 1 Free", "Buy 5 Get 2 Free with Express shipping", "Buy 10 Get 5 Free with Express shipping" and all the lenses must be purchased at the same time to qualify for promotion.
​- ​You can choose any pair of lenses but if you select lenses that cost more than $19.90 the total of your order will be over $39.80, $99 and $199 (prices that you can see on our store are calculated when ordering only $19.90 contacts).
​- Free pairs cannot cost more than the cheapest of your paid pairs: it means that if there is at least 1 pair that cost $19.90 in your order you can only choose free pairs that cost $19.90, but if your paid pairs all cost $24.90 or $29.90 you can choose free pairs that cost $24.90 or $29.90.
​- You can buy and mix any lens brands or colors to get free pairs
- Free pairs can also be any lens but cannot cost more than the cheapest of your paid pairs​

​HOW TO ORDER​
​​- To order​,​ only add the pairs that you buy to your cart and copy in "Comment box" just before payment the links to your free pairs.
​- All orders are shipped with a tracking number and orders of 5 pairs at least are shipped by Express mail when available to destination country (also with tracking number). ​ You must sign a receipt to receive your order.​
​- ​We declare a value of $ ​15 to avoid customs tax and never use any courier/cargo service ​as Fedex, UPS or DHL ​or you would have to pay customs duty: we only use public post office Express service and your post will deliver your parcel (need signature). Standard delivery (less than 5 pairs) takes around 2 weeks and Express delivery (5 pairs at least) takes a maximum of 5 days. ​ Our customers never had to pay any customs duty.​​

​OUR CATALOGUE
- We sell 100% authentic contact lenses from Korea but only Geo brand products are sold with an authenticity sticker, check your lenses on this website: http://www.fw1860.com/en
​​- All the contact lenses that we sell, Geo, Dueba and Vassen brands, are some of the safest and most comfortable color lenses that you will find and they are especially recommended for sensitive eyes. We do not sell other brands because they are not as good. We offer free lens cases for every pair of contact lenses that we send, even free pairs.
​- We sell only plano contact lenses without correction/degree/RX.
- We only sell soft contact lenses and you do not need a prescription.
- You can keep our contact lenses 5 years if they are not opened.
​​- As our shop is the easiest on which you can order contact lenses you just need to follow these links to see our complete catalogues:
http://www.solution-lens.com/catalogue-crazy-contact-lenses-vampire-cat-...
http://www.solution-lens.com/how-choose-contact-lens-complete-geo-contac...
http://www.solution-lens.com/how-choose-contact-lens-complete-vassen-con...
http://www.solution-lens.com/how-choose-contact-lens-complete-dueba-contact-lens-catalog-choose-your-lenses.html​

​DROPSHIPPING
​​- All contact lenses must be purchased within the same order number and shipped to the same address to be eligible for free pairs. We only accept to send 5 free pairs to different addresses to people who use our dropshipping service and have already bought 10 pairs shipped to different addresses:
http://www.solution-lens.com/best-dropshipping-offer-circle-lenses-best-color-lens-drop-shipping-deal.html​

​​You can pay with by credit card on Paypal or on our bank credit card system and you do not need to open a Paypal account to use this service.​

We are waiting for your order but you can contact us again if you need any assistance.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Angie's picture

Hello, i just buy a 5 pairs

Hello, i just buy a 5 pairs of lenses for free express shipping but the tracking number i get is not express, is thailand post, it's a mistake?

solutionlens's picture

Dear customer, ​Thank you for

Dear customer,

​Thank you for your message.

We are sorry but we only send orders by Registered Airmail to your country if you do not want to pay customs import tax when your parcel arrives.

We have many customers from your country and nobody wants that we send parcels by Express mail because every time they had received Express parcels from any shop they had to pay high tax rate to customs. You could have to pay a high tax/duty fee but sometimes customs just keep the parcel or try to charge a high price to release it.

The only solution if you want to be sure to receive safely your order is to send it by Registered Airmail, we have sent hundreds of orders by Registered Airmail to your country and our customers never had to pay anything to customs by sending this way. The shipping cost is the same for us but for you it is a lot safer to receive only Airmail parcels.

If you are told by any other shop that it is possible to send your order by Express mail you should be careful, we also want to sell but we do not want that our customers have problem to receive their orders, so we prefer to tell the truth.

​Please track your parcel on your post office website when it arrives in your country (within 2 weeks) and you will know when your ​order will be delivered.

All orders are shipped with a tracking number, we declare a value of $​15 to avoid customs tax and never use any courier/cargo service as Fedex or DHL or you would also have to pay customs duty: we only use public post office service and your post will deliver your parcel (need signature). We send parcels as if one of your friends was sending you a gift, without company name or invoice.

​Thank you again for your purchase.​

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hi! I want buy lens, but I'm

Hi! I want buy lens, but I'm against of testing animal, the solution is cruelty-free too? It will be a good news for a lot of people! Thnks!

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​All our products are cruelty free and you can be sure that we love animals as much as you do.

Thank you for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

I was wondering If you guys

I was wondering If you guys carry these with prescribtion? There's only one person I've come around who sells these with prescribtion but I do not believe are a trustworthy source! I am a -2.00 for both eyes, thank you for your time. - Carlos A.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​After checking again only these contact lenses are available with -2 prescription:

http://www.solution-lens.com/dueba-barbie-tony-golden-brown-single-tone-...

http://www.solution-lens.com/dueba-tony-silver-gray-single-tone-circle-c...

​​You can order as many pairs as you want but the minimum is 3 pairs for each order.

​Thank you again for your purchase.​

​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello I love in Newark New

Hello I love in Newark New Jersey. .how long wil it take to receive the contacts..I really need to know the shipping time..thanks in advance.

solutionlens's picture

​​Dear customer,​ Thank you

​​Dear customer,​

Thank you for your message​, if you order now your parcel will be sent today before 5pm or tomorrow morning latest.​

​FREE SHIPPING 10 DAYS DELIVERY
​- Shipping is always free and we send orders from Europe or Asia depending on stock and selected products , delivery takes around 10 days (3 days by Express). ​We also offer a tracking number for all orders and a ll orders are sent as if your friend was sending you a gift, without company name and invoice to make sure that nobody has to pay any tax.
- When contact lenses are not available it is written OUT OF STOCK on the page, if you order them you will have to wait 1 or 2 months to receive them. We do not send first what is available and will send your order when it will be complete, so if you do not want to wait just select products that are not out of stock.

​PRICE OF CONTACT LENSES
​- ​Prices are displayed in USD and ​the correct price is the one you see on each product pages, not always $19.90 for some lenses, this is why a price is written on each product page.​ ​
​- ​Customers pay the price displayed after adding products to their cart and free lenses cannot be added to the cart ​, only copy the links to the pages of the free lenses that you choose in the "Comment box" that you will see under the shipping address fields.​
​ ​- Most of our contact lenses cost $19.90 but we are sorry that our suppliers have raised some prices and some contact lenses are more expensive because they are "Out of stock" (pre-order), But anyway as we offer a free pair when you buy 2 pairs our shop is still the cheapest on Internet. We offer the best prices for circle lenses and we are the only shop with permanent promotions and free shipping, so please take advantage of our deals and enjoy the best color lenses available on the market.​

BUY 2 GET 1 FREE
- Our permanent promotions are "Buy 2 Get 1 Free", "Buy 5 Get 2 Free with Express shipping", "Buy 10 Get 5 Free with Express shipping" and all the lenses must be purchased at the same time to qualify for promotion.
​- ​You can choose any pair of lenses but if you select lenses that cost more than $19.90 the total of your order will be over $39.80, $99 and $199 (prices that you can see on our store are calculated when ordering only $19.90 contacts).
​- Free pairs cannot cost more than the cheapest of your paid pairs: it means that if there is at least 1 pair that cost $19.90 in your order you can only choose free pairs that cost $19.90, but if your paid pairs all cost $24.90 or $29.90 you can choose free pairs that cost $24.90 or $29.90.
​- You can buy and mix any lens brands or colors to get free pairs
- Free pairs can also be any lens but cannot cost more than the cheapest of your paid pairs​

​HOW TO ORDER​
​​- To order​,​ only add the pairs that you buy to your cart and copy in "Comment box" just before payment the links to your free pairs.
​- All orders are shipped with a tracking number and orders of 5 pairs at least are shipped by Express mail when available to destination country (also with tracking number). ​ You must sign a receipt to receive your order.​
​- ​We declare a value of $ ​15 to avoid customs tax and never use any courier/cargo service ​as Fedex, UPS or DHL ​or you would have to pay customs duty: we only use public post office Express service and your post will deliver your parcel (need signature). Standard delivery (less than 5 pairs) takes around 2 weeks and Express delivery (5 pairs at least) takes a maximum of 5 days. ​ Our customers never had to pay any customs duty.​​

​OUR CATALOGUE
- We sell 100% authentic contact lenses from Korea but only Geo brand products are sold with an authenticity sticker, check your lenses on this website: http://www.fw1860.com/en
​​- All the contact lenses that we sell, Geo, Dueba and Vassen brands, are some of the safest and most comfortable color lenses that you will find and they are especially recommended for sensitive eyes. We do not sell other brands because they are not as good. We offer free lens cases for every pair of contact lenses that we send, even free pairs.
​- We sell only plano contact lenses without correction/degree/RX.
- We only sell soft contact lenses and you do not need a prescription.
- You can keep our contact lenses 5 years if they are not opened.
​​- As our shop is the easiest on which you can order contact lenses you just need to follow these links to see our complete catalogues:
http://www.solution-lens.com/catalogue-crazy-contact-lenses-vampire-cat-...
http://www.solution-lens.com/how-choose-contact-lens-complete-geo-contac...
http://www.solution-lens.com/how-choose-contact-lens-complete-vassen-con...
http://www.solution-lens.com/how-choose-contact-lens-complete-dueba-contact-lens-catalog-choose-your-lenses.html​

​DROPSHIPPING
​​- All contact lenses must be purchased within the same order number and shipped to the same address to be eligible for free pairs. We only accept to send 5 free pairs to different addresses to people who use our dropshipping service and have already bought 10 pairs shipped to different addresses:
http://www.solution-lens.com/best-dropshipping-offer-circle-lenses-best-color-lens-drop-shipping-deal.html​

​​You can pay with by credit card on Paypal or on our bank credit card system and you do not need to open a Paypal account to use this service.​

We are waiting for your order but you can contact us again if you need any assistance.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hi there! i just want to

Hi there! i just want to confirm, but can one pay with a debit card as well?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We confirm that after you will have tried you will know if your debit card works on on store.

We use Paypal and 2checkout for payment, so you must try both and contact us again in case of problem.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

i bought you lenses year

i bought you lenses year ago, but my country put a new restrictions to the importation of products.
Now i can bought again, but i need to know how much lenses can be send in one kilogram. When the lenses come, i have to pay some taxes, wich depends of the weight of the products.
If you can tell me, i will be more than gratefull.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We send orders to your country everyday and there is no special restriction.

We can send a maximum of 25 pairs in a parcel of 1 kilo.

Nobody pays taxes when ordering from our shop because we send all parcels declared as "GIFT" without invoice or company name. We are also sure that no tax anywhere in the world is based on the weight of the parcel.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Afiyah's picture

Hi Hope you're well? I want

Hi

Hope you're well?

I want to order contact lenses in the green section. This is my current contact lenses description : Right, BOZR 8.60, DIA 14.50, SPHR -2.50. Left, BOZR 8.60, DIA 14.50, SPHR -2.50. Can you make my lenses if I order this specific size? before I place my order...I look forward to a reply...

solutionlens's picture

​​Dear customer,​ Thank you

​​Dear customer,​

Thank you for your message.​​

​​We do not sell corrective prescription contact lenses (lenses with RX/power/degree), we sell only Plano lenses without correction (0.00).

But as we want to help you if you want to buy color lenses from our shop we can order these lenses for you but our​ suppliers do not allow us to order less than ​3 pairs of prescription contact lenses (each pair with the same prescription).

​- The minimum order for similar lenses is 3 pairs (3 pairs of the same color AND correction) but if you want different contact lenses and / or correction the minimum order is 5 pairs.

- The minimum order for different lenses is 5 pairs (different color and / or correction) but you can buy only 3 pairs if you buy 3 pairs that are exactly the same.

If you want to order please reply to this message to send us the list of the products that you want to order and we will check availability for you. If you want to buy 5 pairs you can mix colors and corrections but each lens of a pair must have the same power (1 pair = 2 lenses with same power). When buying 3 pairs both left and right eyes of the 3 pairs must also have the same correction.

Price of corrective lenses is the same as the price of plano lenses, just look on each product page of our store to know how much will cost your order.

We are sorry but our "Buy 2 Get 1 Free", "Buy 5 Get 2 Free" and "Buy 10 Get 5 Free" offers do not include corrective lenses. You can get 5 free pairs if you order 15 pairs of lenses with correction. If you mix corrective and non corrective lenses you also need to order 15 pairs to get 5 free pairs. Also, it is not possible to buy different lenses for left and right eyes, so if you need for example -4 for left eye and -2 for right eye you must order one pair of -4 and one pair of -2.

Please contact us again if you need assistance.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Can you tell me how to get my

Can you tell me how to get my tracking number?

solutionlens's picture

​​Dear customer,​ Thank you

​​Dear customer,​

Thank you for your message.​​

Please read again the confirmation message that you have received and that we have just sent again.

All needed information can be found in this message.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

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