SOLUTION-LENS.COM

QUESTIONS AND REPLIES


HOTMAIL / MSN / LIVE / OUTLOOK

SEND US A MESSAGE ON THIS PAGE AND COME AGAIN TO READ OUR REPLY IF YOU DO NOT RECEIVE OUR EMAILS. IF POSSIBLE DO NOT USE HOTMAIL / MSN / LIVE / OUTLOOK.


WHAT YOU NEED TO KNOW TO MAKE AN ORDER

CLICK HERE 

 

WEBSITE TO TRACK YOUR ORDER

CLICK HERE


FIND YOUR TRACKING NUMBER

CLICK HERE

 

PLEASE POST YOUR QUESTIONS HERE AND CHECK YOUR SPAM/BULK FOLDER WITHIN FEW HOURS

BUT FIRST ADD NOW OUR EMAIL ADDRESS TO YOUR CONTACTS

SOLUTION-LENS.COM CONTACT ADDRESS

Using HOTMAIL / LIVE / OUTLOOK Email ? Change it !

WE ARE SORRY BUT HOTMAIL / MSN / LIVE / OUTLOOK BLOCK OUR MESSAGES SO IF YOU ARE WAITING FOR A REPLY PLEASE POST YOUR QUESTION ON THIS PAGE AND COME TO READ OUR REPLY WITHIN FEW HOURS

WE ALWAYS REPLY TO ALL MESSAGES

 

BUY 2 GET 1 FREE - BUY 5 GET 2 FREE - BUY 10 GET 5 FREE

If you select contact lenses that cost more than $19.90 the total of your order will be more than $39.90 for 3 pairs and more than $99 for 5 pairs. If you want to pay your 3 pairs $39.90 ADD 2 PAIRS THAT COST $19.90 to your cart and if you want to pay your 5 pairs $99 ADD 5 PAIRS THAT COST $19.90 to your cart. There is nothing else that we can do about this, if you choose lenses that cost more than $19.90 you will pay more (We remind you: Do not add your free pairs to your cart, just copy their link in the "Comment box" before payment).

 

FREE CONTACT LENSES

If you want to take advantage of our "Buy 2 Get 1 Free" or "Buy 5 Get 2 Free + Express shipping" offers you must write the name of your free lenses in comment box just before payment. If you forget we won't send your free lenses alone but we can only send them with your next order, just tell us in the comment box before payment: "Last time I forgot to ask my free pairs and I want: xxx (name of your free lenses)".

 

PRE-ORDER CONTACT LENSES

If you select "pre-order" lenses or "out of stock" lenses your parcel will be sent only when all the lenses that you want are available, so if you want your parcel to be shipped immediately do not choose any pre-order lens.

CANNOT BE CHOSEN AS A FREE PAIR

OUT OF STOCK, PRE-ORDER ONLY: 1 MONTH DELIVERY

IF YOU ORDER THESE LENSES WITH OTHER PRODUCTS YOUR ORDER WILL BE SHIPPED ONCE COMPLETE: WE SHIP ALL PRODUCTS IN ONE TIME AND DO NOT SHIP FIRST WHAT IS ALREADY AVAILABLE

 

PAYPAL PAYMENT AND 2CHECKOUT PAYMENT

PAYPAL WITHOUT ACCOUNT TO BUY CONTACT LENS

You can pay online wiith Paypal or 2checkout even if you do not want to open a Paypal account: just use your credit card. We use Paypal as payment gateway because it is the safest and the most convenient.

You can pay online even if you do not want to pay by credit card: open a Paypal account and link it to your bank account to transfer payment amount from your bank to Paypal.

Click here to know how to pay without a Paypal account

Click here to know how to pay wihout a credit card

  

WE SHIP ALL OUR PARCELS AS "GIFT", SO YOU WON'T HAVE TO PAY CUSTOMS DUTY AND YOU CAN ORDER LENSES FOR YOUR FRIENDS: WE DO NOT ADD ANY RECEIPT IN PARCELS, SO OUR LENSES ARE PERFECT FOR A LONG DISTANCE GIFT.

  

CLICK ON THESE LINKS FOR MORE INFORMATION

What are circle lenses ? What are "big eyes" lenses and Korean lenses ?

What is the difference between colored contacts lenses, circle lenses and big eyes lenses ?

Are circle lenses safe ? Can I wear circle lenses without any risk for my eyes ?

Can circle lenses be prescribed ? How to know what is my prescription for circle lenses ?

Can people with astigmatism wear circle lenses ? The same circle lenses as people without astigmatism ?

Can I wear my circle lenses with prescription glasses ?

How do I take care of my circle lenses ? How to wear circle lens without risk ?

Please help me, I feel pain when wearing my contact lenses, are they hurting my eyes ?

Should I wear in my contact lenses before or after applying makeup ?

Does inserting circle lenses hurt ? Are circle lenses comfortable to wear ?

Can I buy multiple lenses and keep them if I do not open them, will they expire fast ?

Please help me, this is my first time putting on color lenses, how to do, and what I shouldn't do ?

I just received my circle lenses, can I soak them in the same solution they came in ?

How to know when circle lenses are fake and unsafe to wear ? Do you sell only authentic circle lenses ?

Can circle contact lenses be worn while sleeping and swimming ? Is it dangerous for my eyes ?

 

If you have any other questions about contact lenses, big eyes, and circle lenses, please add a comment below and we will reply as quickly as possible.



HOTMAIL / MSN / LIVE / OUTLOOK

SEND US A MESSAGE ON THIS PAGE AND COME AGAIN TO READ OUR REPLY IF YOU DO NOT RECEIVE OUR EMAILS. IF POSSIBLE DO NOT USE HOTMAIL / MSN / LIVE / OUTLOOK.

 

 




Comments

sraefloyd's picture

Hello, I cannot find a

Hello, I cannot find a tracking number associated with my order, though the email I rec'd after purchase stated I could access that information via my account's order history page. I would like to track the order, if it's possible, as I'm not really clear as to whether or not I even get a tracking number with this purchase, or if I need to spend more to be eligible. Thanks for your help, I look forward to your reply!

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Sorry for delay, your tracking number is RR184562898TH​ and your order will be delivered shortly.

​You can track it on your post office website.

​​​Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

sraefloyd's picture

I appreciate your quick

I appreciate your quick response. Thank you!

kims5464's picture

I tracked my order and it has

I tracked my order and it has been stuck in sort facility for 2 weeks. Has it reached the U.S. yet? Why is tracking not being updated?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​As explained in every message that we have sent your order is now about to be delivered.

Orders always reach destination country within a few days, then when tracking system is not updated it is always because of delayed customs clearance.

Thank you again for your purchase.

​​​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello,how long does it

Hello,how long does it usually take for an order to deliver to Australia?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

Delivery to Australia takes around 3 days by Express mail and 10 days by Standard airmail.

Please select Express delivery on this page:
http://www.solution-lens.com/color-contacts-shop-express-shipping-circle...

Thank you again for your purchase.

​​​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hi there. On descripition of

Hi there. On descripition of this lens http://www.solution-lens.com/vassen-cara-pink-anime-unique-design-color-... you say that it out of stock, and need 2 months to make the delivery, so I want to know if I buy 3 diferent lens, and only that one is out of stock, did you send all them in one pack after 2 months or the 2 lens firsts and that after?
Thanks

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We will send you first what is available now and the missing products later.

Thank you again for your purchase.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

I can't sign in due to

I can't sign in due to forgetting my password but It won't send me the email to change it so I can check for my tracking?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We have send you a reminder to log into your account.

But we haven't received any new order with this Email address.

Please contact us again with any other address that you might have used to order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

LucyHart's picture

Hello there :) I read from

Hello there :)

I read from another beauty blogger that you had agreed to sponsor her a pair of lenses.
I'm also a beauty blogger and I would like to know what it takes to be sponsored by you?

You are welcome to check out my blog here:
http://beautywithlucy.blogspot.dk/

Thank you ^0^

solutionlens's picture

Hello, Thank you to make a

Hello,

Thank you to make a review of our products and shop. We will send you a free pair of contact lenses that we choose if you follow our instructions but we cannot reply to any questions on this topic because everything is clear on this page. We only send confirmation that we will send free lenses to people who follow our instructions and If you do not get a reply just understand what you did wrong and try again the correct way until we confirm your application. These rules are strict for all English language reviews, but if you can make a review in a different language just publish a page that means "CHEAP CONTACT LENS SHOP SOLUTION-LENS.COM" in your own language on your blog, Youtube or Facebook to show us that you own it.

WHAT YOU MUST DO NOW BEFORE WE SEND YOUR FREE CONTACT LENSES TO SHOW THAT YOU ARE A SERIOUS BLOGGER

You must publish a video AND a blog called: “CIRCLE LENS REVIEW SOLUTION-LENS.COM CONTACT LENS SHOP ”, here is how to do:

1- Download 5 pictures (at least) of the contact lenses that you like on our shop
2- Upload these pictures on Youtube to make a video (select Photo slideshow):
http://www.youtube.com/upload
3- Upload these pictures on Blogger and/or Tumblr and/or Facebook (not on your timeline) to make a blog page, please follow these links:
http://www.blogger.com
http://www.tumblr.com/new/blog
http://www.facebook.com/pages/create
4- Add a link to this page on your blog and video descriptions, add a text to invite readers to join our giveaway:
http://www.solution-lens.com/circle-lens-giveaway-solution-lens-com-get-...
5- Send us the links to the created page and video + your name & shipping address, then we will send you the pair of contact lenses that we select for you
6- Add our Email address to your contacts list to receive our reply.

​- ​NO REPLY FROM US? Just wonder what you forgot or what you have done wrong before sending a new request because we do not reply to incomplete messages.

Conditions:
- Your blog, Youtube or Facebook pages must be public, we do not accept reviews if visitors need to login to see your review.
- We only offer plano circle lenses without correction (0.0).
- You are not allowed to delete your review for any reason after you publish it and the online shops community will be informed if any review is deleted by reviewers who received free contact lenses.
- if you make a good review we will send you as many pairs of lenses as you want to review and we will also inform other shops that you are a good blogger who deserves free products. If you do not make the promised review you will never be able to get any free products from any online shop because all shops share details of dishonest bloggers.

​If you do not want to follow our instructions you can buy a pair of contact lenses to make a review and we will send you the free pair that you want without conditions after you publish your review. If you want to review a pair that you choose this is the only solution because if we send your free pair first we select the one that we want.

Thank you for your reply and do not forget to add our Email address to your contacts or you won't receive our next messages.

Lovely eye blink,
​http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

laborpains's picture

My order is status says

My order is status says delivered, but i haven't received anything and am not receiving information, am i doing something wrong?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Your order status is completed, not delivered.

It means that your order has been shipped and that you will get it soon.

Actually if you had try to track it you would have seen that a notice has been left and that your order is waiting at post office:
https://tools.usps.com/go/TrackConfirmAction.action?tRef=fullpage&tLc=1&...

Thank you again for your purchase.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

would you guys ever think

would you guys ever think about selling bella lenses?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Geo Bella contact lenses are available on this page:
​http://www.solution-lens.com/list/related-lens/geo-bella.html​

And the complete list of Geo lenses is on this page:
http://www.solution-lens.com/geo-contact-lenses-list-by-name.html

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

briananjoshua's picture

i just ordered my contacts

i just ordered my contacts yesterday and its "status" is only telling me that my payment was received.. so, when will it be shipped, and how long will it take if i got REGULAR shipping?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.​

You have now received a second confirmation message explaining everything that you have to know about your order, please read it.

​Thank you again for your purchase.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hi, I just order my first

Hi, I just order my first pair of contacts. I hope to wear them for Halloween. I couldn't find the shipping time and was wondering if I will receive them in time. Also, since it is my first pair of contacts I was wondering if 15mm is to large. I saw on a Youtube review that recommended 14.8 to 15mm for beginners but after I made the purchase I wondered if my eyes are big enough, LOL! Please help. They are beautiful and I hope to be able to wear them and in time for Halloween. I looked at your frequently asked questions but didn't see mine. I hope I did this correctly. Thank you.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.​

We are sorry but we haven't received any order with your Email address.

If you order contact lenses now you will get them within 10 days or less if you choose Express shipping (free for $80 purchase).

15mm is not too large, especially for Halloween, but some people who like a more natural look prefer smaller contact lenses.

​Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Gem.'s picture

I would like to get

I would like to get sponsored, I'm a cosplayer and I love to cosplay. I share my cosplays in my tumblr acc in which I have 4k followers, so I could do a review of any cosplay and 4k people would see it ^^
I love to cosplay because I feel like other person, I can be the character myself, I love to take photos of cosplays too :3
I also love fashion and your items so It'd be a pleasure to review any of them!

I'm looking foward to your answer.

solutionlens's picture

Hello, Thank you for your

Hello,

Thank you for your message.

We have sent you an Email with the instructions to follow to receive a free pair.

Please reply with the complete list of requested information.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

chii's picture

Hello! Is any possibility to

Hello! Is any possibility to find new lenses brands in your page in the future? I would like to see and buy I.fairy lenses. Also thank you for fast shipping to Poland, it takes only a week! :)

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We already sell all the contact lenses that you could think about, as I.fairy that are made by Vassen manufacturer, but they are sold on our store under other distributors brands:

KITTY KAWAII and PRETTY.

Please contact us again if you need any assistance.

Thank you for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

how any days will i receive

how any days will i receive it if i oder from canada?

solutionlens's picture

​​Dear customer,​ Thank you

​​Dear customer,​

Thank you for your message​, if you order now your parcel will be sent today before 5pm or tomorrow morning latest.​

​FREE SHIPPING 10 DAYS DELIVERY
​- Shipping is always free and we send orders from Europe or Asia depending on stock and selected products , delivery takes around 10 days (3 days by Express). ​We also offer a tracking number for all orders and a ll orders are sent as if your friend was sending you a gift, without company name and invoice to make sure that nobody has to pay any tax.
- When contact lenses are not available it is written OUT OF STOCK on the page, if you order them you will have to wait 1 or 2 months to receive them. We do not send first what is available and will send your order when it will be complete, so if you do not want to wait just select products that are not out of stock.

​PRICE OF CONTACT LENSES
​- ​Prices are displayed in USD and ​the correct price is the one you see on each product pages, not always $19.90 for some lenses, this is why a price is written on each product page.​ ​
​- ​Customers pay the price displayed after adding products to their cart and free lenses cannot be added to the cart ​, only copy the links to the pages of the free lenses that you choose in the "Comment box" that you will see under the shipping address fields.​
​ ​- Most of our contact lenses cost $19.90 but we are sorry that our suppliers have raised some prices and some contact lenses are more expensive because they are "Out of stock" (pre-order), But anyway as we offer a free pair when you buy 2 pairs our shop is still the cheapest on Internet. We offer the best prices for circle lenses and we are the only shop with permanent promotions and free shipping, so please take advantage of our deals and enjoy the best color lenses available on the market.​

BUY 2 GET 1 FREE
- Our permanent promotions are "Buy 2 Get 1 Free", "Buy 5 Get 2 Free with Express shipping", "Buy 10 Get 5 Free with Express shipping" and all the lenses must be purchased at the same time to qualify for promotion.
​- ​You can choose any pair of lenses but if you select lenses that cost more than $19.90 the total of your order will be over $39.80, $99 and $199 (prices that you can see on our store are calculated when ordering only $19.90 contacts).
​- Free pairs cannot cost more than the cheapest of your paid pairs: it means that if there is at least 1 pair that cost $19.90 in your order you can only choose free pairs that cost $19.90, but if your paid pairs all cost $24.90 or $29.90 you can choose free pairs that cost $24.90 or $29.90.
​- You can buy and mix any lens brands or colors to get free pairs
- Free pairs can also be any lens but cannot cost more than the cheapest of your paid pairs​

​HOW TO ORDER​
​​- To order​,​ only add the pairs that you buy to your cart and copy in "Comment box" just before payment the links to your free pairs.
​- All orders are shipped with a tracking number and orders of 5 pairs at least are shipped by Express mail when available to destination country (also with tracking number). ​ You must sign a receipt to receive your order.​
​- ​We declare a value of $ ​15 to avoid customs tax and never use any courier/cargo service ​as Fedex, UPS or DHL ​or you would have to pay customs duty: we only use public post office Express service and your post will deliver your parcel (need signature). Standard delivery (less than 5 pairs) takes around 2 weeks and Express delivery (5 pairs at least) takes a maximum of 5 days. ​ Our customers never had to pay any customs duty.​​

​OUR CATALOGUE
- We sell 100% authentic contact lenses from Korea but only Geo brand products are sold with an authenticity sticker, check your lenses on this website: http://www.fw1860.com/en
​​- All the contact lenses that we sell, Geo, Dueba and Vassen brands, are some of the safest and most comfortable color lenses that you will find and they are especially recommended for sensitive eyes. We do not sell other brands because they are not as good. We offer free lens cases for every pair of contact lenses that we send, even free pairs.
​- We sell only plano contact lenses without correction/degree/RX.
- We only sell soft contact lenses and you do not need a prescription.
- You can keep our contact lenses 5 years if they are not opened.
​​- As our shop is the easiest on which you can order contact lenses you just need to follow these links to see our complete catalogues:
http://www.solution-lens.com/catalogue-crazy-contact-lenses-vampire-cat-...
http://www.solution-lens.com/how-choose-contact-lens-complete-geo-contac...
http://www.solution-lens.com/how-choose-contact-lens-complete-vassen-con...
http://www.solution-lens.com/how-choose-contact-lens-complete-dueba-contact-lens-catalog-choose-your-lenses.html​

​DROPSHIPPING
​​- All contact lenses must be purchased within the same order number and shipped to the same address to be eligible for free pairs. We only accept to send 5 free pairs to different addresses to people who use our dropshipping service and have already bought 10 pairs shipped to different addresses:
http://www.solution-lens.com/best-dropshipping-offer-circle-lenses-best-color-lens-drop-shipping-deal.html​

​​You can pay with by credit card on Paypal or on our bank credit card system and you do not need to open a Paypal account to use this service.​

We are waiting for your order but you can contact us again if you need any assistance.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello! is available DUEBA

Hello!

is available DUEBA TONY GOLD 14.5MM (10 pairs) ??

Regards

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Yes, these contact lenses are available now:
http://www.solution-lens.com/dueba-barbie-tony-light-yellow-gold-single-...

But we want to warn you that the color is a little bit different and that all new series will have this color:
http://www.solution-lens.com/sites/solution-lens.com/files/imagecache/pr...

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

megannicholemohr's picture

So I tried using the tracking

So I tried using the tracking number to see where my order was at, and it keeps coming up "NOT FOUND" on my post office's website. Is it being shipped by other means?
Thanks

solutionlens's picture

​Dear customer, Thank you for

​Dear customer,

Thank you for your message.

Your order has been shipped by standard post office service as explained in the order confirmation message that you have received.

To know how to track your order please read this message again, as there is nothing that you need to know that cannot be found in this Email.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

megannicholemohr's picture

I just ordered three pairs of

I just ordered three pairs of your contacts just a few minutes ago! So excited!! I live in South Dakota USA and I was wondering when I should be expecting them in the mail?

solutionlens's picture

Dear customer, ​​ Thank you

Dear customer,
​​
Thank you for your order.

You will receive your order within 10 days, but first you will get a confirmation message when your order will be ready to ship within few hours. Please read our message to make sure that everything is correct.

Thank you again for your purchase.

​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

megannicholemohr's picture

Wonderful! I just received

Wonderful! I just received the order summary, everything looks correct! Thanks for everything!

beba9992's picture

Hey , Im not sure but I think

Hey , Im not sure but I think you send me the wrong lenses. I bought dueba barbie tony silver 15mm and I received today pony sylver .. the bottle say sweet. And Im trying to send you a message but I cant , ( Validation error, please try again. If this error persists, please contact the site administrator.)

solutionlens's picture

Dear customer, ​​ Thank you

Dear customer,
​​
Thank you for your message.

We have received your Email and we have replied privately.

We are sorry if you haven't received the correct products but please check your contact lenses carefully and ignore the labels and anything written on the vials. It often happens that customers think that they haven't received the correct products when orders are actually correct 99% of the time:

- We need to ask you to check the lenses size and colors, not only trust what is written on the lids and labels because it often happen that manufacturers put wrong labels on the contact lens vials. Also, some contact lenses show a smaller diameter on the label because the biggest lenses are illegal in some countries where they are sold (manufacturers make only 1 label and sell their products worldwide).

- We buy contact lenses from many distributors who get these products from Korean manufacturers and apply their own labels and brands, so contact lenses are the ones that we declare even if labels (on vials and lids) show anything else. Diameter is always the one that we declare even it is written anything else.

​ ​- Contact lenses do not always exactly look like what you can see on the photos because it depends on your natural eyes color, so please make sure that you haven't received the correct products ​before sending us pictures. It is easy to know that you have received the correct products if you look closely.

Please reply to this message to send us pictures of the products that you have received (photo of all the lenses + photo of the lids) and we will compare them with the photos of the products that have been shipped.

Please do not send only photos of the lids or only photos of the lenses, we need both or we won't be able to check your order. We keep a record of all the products that we send and we will check these photos too.

Thank you again for your order and sorry for the inconvenience.

​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Marissa boyles's picture

I forgot to put apartment c

I forgot to put apartment c on my order. 4301 boyett apt c. Order number 91218

solutionlens's picture

Dear customer, ​​ Thank you

Dear customer,
​​
Thank you for your message.

We have completed your address.

Thank you again for your order.

​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello, On August 20th, 2014

Hello,

On August 20th, 2014 your company had confirmed my request for sponsorship. I was wondering if the contacts have been returned back to sender or simply lost in the mail? I have yet to receive the contacts and it has been more than 10 days since I was confirmed.

solutionlens's picture

Hello, We are sorry but we

Hello,

We are sorry but we haven't send you a free pair because you haven't followed our instructions in the lastest message that we have sent.

Reviewers are warned since our first message that we do not send free lenses if all our instructions are not followed, and this is what happened.

Thank you again.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello, I received my package

Hello,
I received my package a couple of days ago and for some reason one of the contact lenses are very uncomfortable and scratch my eye every time i wear it. I have checked to make sure the lens isn't inside out and i have changed my solution but it has not made a difference. I'm unable to wear one of the contact lenses and id just like to know what i can do.Thank you!

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.​

We are very sorry and will send you a replacement lens.

Please read the Email that we have sent.

Thank you again for your order and sorry for the inconvenience.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello i want three circle

Hello i want three circle lens but in different models.. vassen, geo i don't have a prom? 39.80?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

Here is what you need to know to order on our store:

- The final price that customers pay is the one displayed in their shopping cart, there is no discount available on the price that you see during checkout
- When contact lenses are not available it is written OUT OF STOCK on the page, if you order them you will have to wait 1 or 2 months to receive them
- We send all orders declared as "GIFT" with $10 value, without invoice and without company name, just as if your friend sent you a gift, no tax has to be paid to customs.
- We only sell contact lenses that are approved in USA, Europe and Asia
​- We sell 100% authentic contact lenses from Korea but only Geo brand products are sold with an authenticity sticker, check your lenses on this website: http://www.fw1860.com/en
- We sell only plano contact lenses without correction/degree/RX.
- We only sell soft contact lenses and you do not need a prescription.
- You can keep our contact lenses 5 years if they are not opened.
- We send orders to any country without exception.
- Shipping is always free (Standard 10 days delivery if you order less than 5 pairs).
- Free tracking number for all orders
- Free lens cases for all contact lenses and orders
- All the products added to the cart must be paid at the price displayed.
- Some lenses cost more than $19.90 and the correct price is the price that you see.
- You can buy and mix any lens brands or colors to get free pairs.
- Free pairs can also be any lens but cannot cost more than the cheapest of your paid pairs.
- Do not add free pairs to your cart or you will pay them: if you are eligible for free pairs copy their page links in the "Comment box" that you will see during checkout.
- You can use your credit card on our bank secure payment system if you do not want to use Paypal, in case of problem try both payment systems.
- We usually do not send orders by Express mail to South-America because Registered airmail is the only way to avoid customs duty there.
If you have a special request please reply to this message to contact us.

Thank you again for your order.

Kind regards,
http://www.solution-lens.com

Anonymous on Solution-Lens.com's picture

Hello, i want to have free

Hello, i want to have free contact, because when i get that i want to do a photo, and a film, and add that for many pages about Pastel Goth. Most Pastel Goth girl are wear concats, and they want to buy it. Than i can write there, than solution-lens are great shop. and than i can addect there photo when i am wearing your contact. And i can do many films about your contact. I can invite many people to buy your contact. I was do page on Facebook about your contact. I was write about your contact on twitter. I was do a blog with photo your contact. I want to do a film after that, when i am win the contact. i want to have many par contact, then i can do many films about your contact. Then Polish girl and boys can buy your contact.

solutionlens's picture

Hello, Thank you to make a

Hello,

Thank you to make a review of our products and shop. We will send you a free pair of contact lenses that we choose if you follow our instructions but we cannot reply to any questions on this topic because everything is clear on this page. We only send confirmation that we will send free lenses to people who follow our instructions and If you do not get a reply just understand what you did wrong and try again the correct way until we confirm your application. These rules are strict for all English language reviews, but if you can make a review in a different language just publish a page that means "CHEAP CONTACT LENS SHOP SOLUTION-LENS.COM" in your own language on your blog, Youtube or Facebook to show us that you own it.

WHAT YOU MUST DO NOW BEFORE WE SEND YOUR FREE CONTACT LENSES TO SHOW THAT YOU ARE A SERIOUS BLOGGER

You must publish a video AND a blog called: “CIRCLE LENS REVIEW SOLUTION-LENS.COM CONTACT LENS SHOP ”, here is how to do:

1- Download 5 pictures (at least) of the contact lenses that you like on our shop
2- Upload these pictures on Youtube to make a video (select Photo slideshow):
http://www.youtube.com/upload
3- Upload these pictures on Blogger and/or Tumblr and/or Facebook (not on your timeline) to make a blog page, please follow these links:
http://www.blogger.com
http://www.tumblr.com/new/blog
http://www.facebook.com/pages/create
4- Add a link to this page on your blog and video descriptions, add a text to invite readers to join our giveaway:
http://www.solution-lens.com/circle-lens-giveaway-solution-lens-com-get-...
5- Send us the links to the created page and video + your name & shipping address, then we will send you the pair of contact lenses that we select for you
6- Add our Email address to your contacts list to receive our reply

​- ​NO REPLY FROM US? Just wonder what you forgot or what you have done wrong before sending a new request because we do not reply to incomplete messages.

Conditions:
- Your blog, Youtube or Facebook pages must be public, we do not accept reviews if visitors need to login to see your review.
- We only offer plano circle lenses without correction (0.0).
- You are not allowed to delete your review for any reason after you publish it and the online shops community will be informed if any review is deleted by reviewers who received free contact lenses.
- if you make a good review we will send you as many pairs of lenses as you want to review and we will also inform other shops that you are a good blogger who deserves free products. If you do not make the promised review you will never be able to get any free products from any online shop because all shops share details of dishonest bloggers.

​If you do not want to follow our instructions you can buy a pair of contact lenses to make a review and we will send you the free pair that you want without conditions after you publish your review. If you want to review a pair that you choose this is the only solution because if we send your free pair first we select the one that we want.

Thank you for your reply and do not forget to add our Email address to your contacts or you won't receive our next messages.

Lovely eye blink,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/pages/Solution-Lens/344145415755343

Anonymous on Solution-Lens.com's picture

I wanted to add some products

I wanted to add some products in the cart but for some reason when i click on the "BUY NOW" button it appears "validation error, if this problem persists please contact the adm"

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We are sorry but we only know that this error can happen when customers use an automatic translator as Google Chrome to translate the page.

If you are not using any program please try to close your Internet browser (Chrome, Firefox, Internet Explorer, Safari...) and restart it.

If it doesn't work please reply to this message to send us more information about your problem.

​Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/pages/Solution-Lens/344145415755343

Jux's picture

Hello, I would like to know

Hello, I would like to know if buying these two pairs of contact lenses
1.- http://www.solution-lens.com/geo-tri-color-world-series-blue-contact-len...
2.- http://www.solution-lens.com/dueba-barbie-cl21-red-flower-2-tone-hot-red...

you might ask this as a free

3.- http://www.solution-lens.com/vassen-miranda-series-pink-colored-contact-...

check its description and had nothing about it that could not be, but wanted to make sure if it is possible to make this request or not.

or i can buy one of 29.90us more other 19.90us and the third of 19.90us may be free?

that have good night
Thank you!

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We are sorry you but you cannot buy 2 pairs that cost $19.90 and choose 1 free pair that costs $29.90.

If you want a free pair that costs $29.90 you must buy 2 pairs that cost $29.90.

The best solution for you is to buy 1 pair that costs $19.90 and 1 pair that costs $29.90, then choose a free pair sold $19.90.

Thank you again for your order.​

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

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