SOLUTION-LENS.COM

CUSTOMERS FEEDBACK


CLICK HERE TO TRACK YOUR ORDER


CLICK HERE TO KNOW YOUR TRACKING NUMBER


This is our customers feedback page, and you can publish all your comments about our shop but also your opinion about contact lens brands, contact lens solutions, and contact lens cases.

Please only add on this page your comments about our shop or products once you have been delivered.

If you have any question about our shop and circle lenses or need information about anything else, you can write on our color lenses FAQ page where we reply to all your questions.


 

 

HOTMAIL / MSN / LIVE / OUTLOOK

SEND US A MESSAGE ON THIS PAGE AND COME AGAIN TO READ OUR REPLY IF YOU DO NOT RECEIVE OUR EMAILS. IF POSSIBLE DO NOT USE HOTMAIL / MSN / LIVE / OUTLOOK.

 

 

 




Comments

beba9992's picture

Greaat Communication ,

Greaat Communication , Shipping : Around 2 weeks to arrive here (LOUISIANA) which is Nice .. I'll try to make a review soon :) !!

Cindy's picture

i just got my parcel today

i just got my parcel today >___< so happy, i will write the review soon :3
thank you so much <3

Vicky Thao's picture

Hello, I'm satisfied

Hello,
I'm satisfied with the two pairs of contacts I ordered although the free pair I received, geo starmish brown, did not satisfied me sadly. One of the lens irritated my eyes when I tried putting it in and I've cleaned it, stored it in new solution for 3 days and attempted to put them on numerous of times but always irritated my eye. So I was wondering if I would be able to receive another free pair or no since they were my free ones in the first place.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Of course we also change free pairs in case of problem, so please read the Email that we have sent and reply us before we send you a new lens.

Thank you again for your order and sorry for the inconvenience.​

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Vicky Thao's picture

So it turns out the free pair

So it turns out the free pair of contacts are just a little bit over drying but I managed to get some eyedrops and the irritating contact was fine. (I've never had to use eyedrops for my contacts.) Thank you again for your response. Will purchase again. (:

Anonymous on Solution-Lens.com's picture

Hi once again, I just wanted

Hi once again,

I just wanted to drop you a line to let you know that I am really pleased with the dueba hidrocor ice blue lenses that I recently purchased and was also wondering if it would be possible to change my order which I placed for the dueba tony blue lenses which you don't currently have in stock to those ones instead.

Many Thanks.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Please reply "OK" and confirm your shipping address if you want that we send you one pair of:
http://www.solution-lens.com/dueba-hidrocor-ice-blue-contact-lens.html

Thank you again for your order.​

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

I recently ordered a set of

I recently ordered a set of lens, and with them, I have no real complaints, but they're rather large for my eyes (they were the 15mm ones), which people think look odd. I would like to know if it's possible to have them made slightly smaller. If that is possible, I don't know the exact size I would need, but can find out, if it's possible to vary the sizes.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​If you like smaller contact lenses please select 14mm diameter contact lenses that are available on our store:

http://www.solution-lens.com/geo-contact-lenses-diameter-14-2-mm-small-s...

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hi! I just gotta say how

Hi!
I just gotta say how great this place is. That being said, it is somewhat frustrating that some of the lenses don't have pictures with them showing what they look like when someone is wearing them. I understand that those can only be posted if someone sends in pictures. My question is, how does one send in pictures so they can be posted? I know I can't be the only one that is frustrated, so I would like to help remove some of that frustration.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.​

We are sorry for the frustration​ and you are right, we need that customers send us their photos by replying to any of our messages to be able to publish them.

But actually it is not difficult to find photos of all the contact lenses that you want by just looking at the thousands of blogs that review contact lenses.

You can even look at other shops pictures when some have them, because anyway we are sure that you will come back to buy on Solution-Lens.com that offers the best prices possible.

​Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Dear Solution-lens.com, Hi

Dear Solution-lens.com,

Hi there!
I was wondering if you guys do affiliation promotions and stuff like that? I am a cosplayer who also reviews circle lenses whenever I get the chance, and I was wondering if you guys have any sort of sponsorship program? I have purchased contact lenses from you before, and I want to say that they have been the most comfortable lenses that I have owned. =] [I have purchased the GEO SF-Y05 CRAZY YELLOW CAT EYES HALLOWEEN CONTACT LENS before].

I would love to review the GEO SF-34 BLUE BLACK RING HALLOWEEN CONTACT LENS in order to spread the word of how awesome your company is.

solutionlens's picture

Hello, Thank you to make a

Hello,

Thank you to make a review of our products and shop. We will send you a free pair of contact lenses that we choose if you follow our instructions but we cannot reply to any questions on this topic because everything is clear on this page. We only send confirmation that we will send free lenses to people who follow our instructions and If you do not get a reply just understand what you did wrong and try again the correct way until we confirm your application. These rules are strict for all English language reviews, but if you can make a review in a different language just publish a page that means "CHEAP CONTACT LENS SHOP SOLUTION-LENS.COM" in your own language on your blog, Youtube or Facebook to show us that you own it.

WHAT YOU MUST DO NOW BEFORE WE SEND YOUR FREE CONTACT LENSES TO SHOW THAT YOU ARE A SERIOUS BLOGGER

You must publish a video AND a blog called: “CIRCLE LENS REVIEW SOLUTION-LENS.COM CONTACT LENS SHOP ”, here is how to do:

1- Download 5 pictures (at least) of the contact lenses that you like on our shop
2- Upload these pictures on Youtube to make a video (select Photo slideshow):
http://www.youtube.com/upload
3- Upload these pictures on Blogger or Tumblr or Facebook (not on your timeline) to make a blog page, please follow these links:
http://www.blogger.com
http://www.tumblr.com/new/blog
http://www.facebook.com/pages/create
4- Add a link to this page on your blog and video descriptions, add a text to invite readers to join our giveaway:
http://www.solution-lens.com/circle-lens-giveaway-solution-lens-com-get-...
5- Send us the links to the created page and video + your name & shipping address, then we will send you the pair of contact lenses that we select for you
6- Add our Email address to your contacts list to receive our reply

​- ​NO REPLY FROM US? Just wonder what you forgot or what you have done wrong before sending a new request because we do not reply to incomplete messages.

Conditions:
- Your blog, Youtube or Facebook pages must be public, we do not accept reviews if visitors need to login to see your review.
- We only offer plano circle lenses without correction (0.0).
- You are not allowed to delete your review for any reason after you publish it and the online shops community will be informed if any review is deleted by reviewers who received free contact lenses.
- if you make a good review we will send you as many pairs of lenses as you want to review and we will also inform other shops that you are a good blogger who deserves free products. If you do not make the promised review you will never be able to get any free products from any online shop because all shops share details of dishonest bloggers.

​If you do not want to follow our instructions you can buy a pair of contact lenses to make a review and we will send you the free pair that you want without conditions after you publish your review. If you want to review a pair that you choose this is the only solution because if we send your free pair first we select the one that we want.

Thank you for your reply and do not forget to add our Email address to your contacts or you won't receive our next messages.

Lovely eye blink,
http://www.solution-lens.com
https://www.facebook.com/solutionlenscom

Anonymous on Solution-Lens.com's picture

Hi Solution-lens, I would

Hi Solution-lens,
I would just like to ask if you have a more updated ETA on if you have stock, or when you will get more stock, of the Obito Rinnegan lens as per:

http://www.solution-lens.com/geo-crazy-sf-77-violet-spiral-obito-rinnega...

Thank you and looking forward to your response

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We will get a new stock from Korea within 3 weeks.

Please check our store soon, but if we do not get these lenses this month the next delivery will be within 2 or 3 months.

Find our complete list of animation lenses there:
http://www.solution-lens.com/catalogue-crazy-contact-lenses-vampire-cat-...

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

Anonymous on Solution-Lens.com's picture

hello good evening I'm about

hello good evening I'm about to start a business and your shop seems an excellent choice I just have one doubt with drop shipping system there is no shipping costs? is that I did not understand very well that point, that was my only doubt hope your prompt response and thanks in advance

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We do not have any affiliation program but what we propose is better: we have a dropshipping service and we can ​send ​contact lenses directly to your customers all over the world. You will make more profit than with any affiliation program.
http://www.solution-lens.com/best-dropshipping-offer-circle-lenses-best-...

Our offer is this one:
Order contact lenses one by one for your customers and each time you reach a total of 10 pairs bought on our shop at normal price we will ship the next 5 pairs for free (after you have bought 10 pairs you don't need to order the next 5 pairs, just send us an Email​ every time you have an order until you have used your 5 free pairs). This way you can take advantage of our "15 pairs for $199" offer even if you order lenses one by one.

​It means that if you sell contact lenses as cheap as us $19.90 you will make $100 profit for 10 pairs sold, but if you sell contact lenses more than $19.90 as many shops do, you can make more than $100 profit for 10 pairs sold. And the best is that you don't have to spend any money because you buy the contact lenses only when your customers have already paid them.

This $199 offer only concerns lenses that cost $19.90 and if you want to order lenses that cost more the total of the 10 paid pairs will be more than $199. Also you cannot choose lenses that cost more than $19.90 as free pairs.
We usually only offer this price ($199 for 15 pairs) to people who buy 15 pairs in one time, but as you are going to finally buy more than 15 pairs we can offer you this deal, even if we have to spend more for shipping (shipping 15 pairs one by one is more expensive than shipping 15 pairs in one time).
If you want a better price you will have to buy at least 50 pairs of contact lenses on this page:
http://www.solution-lens.com/wholesale-contact-lens-order-50-pairs-contact-lens-choose-colors-brands-free-shipping.html​

If you decide to do business with us, just order our products as usual and write your customers address in the form (shipping address), then we will ship orders anonymously to your customers (without any information about our store and the "sender" address is an anonymous PO BOX). We also send all parcels declared as "Gift" to make sure that your customers won't have any customs duty to pay. Do not forget to type "DROPSHIPPING ​ #​" in the comment box to remind us to keep this order anonymous.

You must make 10 order​s without free pair and "Dropshipping #1", "Dropshipping #2", "Dropshipping #3", ...until "Dropshipping #10" must written in the COMMENT BOX.
Then ​you must send 5 Emails with "Dropshipping Free Pair #1" ,​ ...until​ "Dropshipping Free Pair #​5" written in the SUBJECT LINE.​
If you make orders with free pairs they won't count for the total to get 5 free pairs and we are sorry but any order that doesn't respect these rules won't count. Of course as always shipping is totally free.​​

Later if you become a regular customer we can adapt our offer, but the way to start our business partnership is this one as we cannot offer better prices to someone who has never purchased our products and who does not want to invest in stock.​

​We do not supply pictures of contact lenses for legal reasons but you can use the pictures from our shop if you keep​ buying products from us and you can also find contact lenses pictures on the manufacturers websites. If you become a regular customer we will send you pictures of new products and the photos products that you cannot find, but at first we are sure that you can find enough on the brands websites as everybody does.

​Also:
- ​Shipping is free
- Free tracking number for all orders
- Only plano contact lenses (no correction, degree 0.0)
​- You are not allowed to pay with Paypal because Paypal does not allow to send orders to different addresses, so your must use our bank payment system 2checkout​ (the first choice that you will see during checkout)

Please contact us again if you need any other information or just start to make orders if everything is clear.

Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

Anonymous on Solution-Lens.com's picture

Regarding this order, there

Regarding this order, there was no shipping charge information or total cost shown in paypal therefore it did not get paid. I need to know the total cost of this order including shipping and handling before finalizing this purchase. If shipping charges are too high, I do not want to complete this order and will look elsewhere for these lenses. Please let me know what the total cost will be so I can make a decision on whether or not to complete this purchase. Thank you.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your ​reply.

We are sorry if our shop is not clear enough but shipping is always free and if you order 2 contact lens pairs you can get a 3rd free pair.

Please read the left menu of our shop, everything is explained there.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

Anonymous on Solution-Lens.com's picture

I am looking for Dueba DA-3

I am looking for Dueba DA-3 lenses. Do you carry them or can you get them?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We do not have these lenses but we have many natural black contact lenses on this page:
http://www.solution-lens.com/catalogue-gray-contact-lenses-pearl-gray-st...

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

Anonymous on Solution-Lens.com's picture

Hi gals, you really are the

Hi gals, you really are the fastest shipping contact lens shops !! 5 days only !! so crazy !!! thanks again !! I love you <3 <3 <3

Anonymous on Solution-Lens.com's picture

Waste of money. Very low

Waste of money. Very low quality lenses, they dont feel comfortble and the colors are not vibrant. Do not use the free contact cases they provide as they do not keep your lenses from drying out. The contact solution somehow evaporates (I only kept them on a flat surface in my cabinet). I had a few pairs become dried out because I kept them in the cheap cases they give.
My advice is to buy from a more reputable site! Dont waste your time or money getting from this site. Pay extra for better quality lenses and cases.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your comment and totally wrong ideas.

First, we have no order made with your Email address, so it either means that you haven't bought anything from our store or that you do not want to tell your real name.

Second, it is totally ridiculous to think that another shop would be better because all shops sell the same products.

Third, everybody knows that with ANY CONTACT LENS CASE some lens solution evaporates and any smart contact lens wearer knows that contact lenses cases must be checked and refilled once a week at least.

If you have more very useful comments to make please send us a private message as we do not publish comments of people who do not give any evidence that they have purchased products from our store.

Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

sueboo40's picture

Oh yeah, fastest shipping

Oh yeah, fastest shipping ever, just received my by2 get 1free, the most amazing places to shop for awesome top of the line lenses, for Cheap.. Always arrive in no time and always wrapped well with super cute gifts:-) I have never been unhappy with any of my purchases, I live in USA and had my lenses witin8days:-) :-) thank you...

cjenara's picture

Dear solution lens, I got my

Dear solution lens,

I got my package today! I'm excited to try them out. Thank you very much for fast shipping and everything looked so cute. The earrings are perfect and the pen! Hahaha Definitely recommending and ordering again. :))

Harumi's picture

Dear solution lens Hello!!!

Dear solution lens
Hello!!! after 40 long days my so expected lenses arrived!! everything was ok with the package and the content. I've tried the vassen twinkle star and geo princess mimi and everything went perfect. Nice color, super comfortable and I can't even feel the lenses on my eyes. However, saddly as it is, I've had trouble trying the vassen soul violet. One of them is completly normal but I can't wear the other one, no matter what I do. I'd tried washing it with lens solution, inserting and re-inserting, and rotating the lens while on my eyes. Even after this I can't bear wearing them for more then few seconds. I got the feel that there's some dust on my eye and can't even open it normally. There isn't anything wrong just by looking at the lens but I can't wear it like the other I've bought together.
I'm very pleased with the quality of solution-lens service, with the fast shipping and cute package with cute pen and lens cases. Unfortunately I'm experiencing this lens malfunction and want to know how should we proceed to solve this problem?
Best Regards

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We are very sorry that your order has been delayed so long by Brazil customs, it only happens with your country post and everywhere else in the world shipping takes around 10 days. Luckily customs never tax our parcels because they are too cute :-)

​Of course we will solve your problem and will send you a replacement lens.

We just need a photo of your contact lens to send it to the manufacturer which always improves the quality of its products, then we will send your replacement contact lenses.

Thank you again for your order and sorry for the inconvenience, but as you know it does not depend on our shop and even though products are checked at factory and checked again before we send them, it can sometimes happen (but only 1 pair for 1000 pairs is defective, so it's not often).

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

danicahmonterola's picture

HELLO! I JUST RECEIVED MY

HELLO!

I JUST RECEIVED MY LENS TODAY AND SERIOUSLY THIS IS THE BEST PACKAGE I HAD EVER RECEIVED IN MY WHOLE ENTIRE LIFE. YOU GET A FREE PEN AND NOT ONLY THAT, THE LENSES ARE VERY PROTECTED WITH THIS WOODEN CAGE AND IT'S SO PRETTY!
THE DELIVERY IS VERY FAST AND I THOUGHT IT WOULD ARRIVE NEXT WEEK.
IM GONNA BUY LENSES HERE AGAIN, NO DOUBT!
THANK YOU SO MUCH, YOU MADE ME SO HAPPY! YOU'RE VERY LOYAL TO YOUR CUSTOMERS
I REALLY REALLY LOVE IT AND WORTH THE MONEY! <3

Anonymous on Solution-Lens.com's picture

Dear solution-lens.com

Dear solution-lens.com team:

I am very happy with your excellent service :) and I want to keep buying from your store, but unfortunately I forgot my password :( I am trying to request a new password since yesterday, but I haven't received any message in my email inbox, I have also checked the spam folder, but it isn't there either :( I beg you to please help me resolving this issue.

Thank you very much for your time, I will be waiting for your reply.

Best wishes,
Fatima C.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We are very sorry for the problems caused by Hotmail which does not send our messages.

We have sent you a new password by Email.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

myrna.mcdonald1's picture

hi Good night. around 2 weeks

hi Good night.
around 2 weeks ago i ordered 3 pairs of circle lenses and i haven´t received them yet :(
im from Mexico

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

As you must already know Mexico customs are very slow and orders often sit at customs office 1 or 2 weeks before being cleared, so we can only wait that your parcel leaves their office.

All orders take around 10 days to be delivered everywhere in the world but because of customs it takes around 20 days to Mexico.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

Anonymous on Solution-Lens.com's picture

Hi, thanks for the fast

Hi, thanks for the fast shipping. I'm confused..I wanted the geo bella brown lenses, how it states in your website, not the the geo xtra brown lenses. I received the Xtra brown lenses...not the regular geo bella brown lenses. I wanted the geo brown lenses. The other lenses were fine and pretty! Thanks for your time.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We are sorry if you haven't received our reply but you have actually received the correct contact lenses and you just need to look closely at your products to understand.

It is written XTRA on all Geo contact lenses even smal size lenses, this is a mistake from the factory and we have thousands of caps written XTRA until the factory launch a new production.

Thank you again for your purchase.​

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

Anonymous on Solution-Lens.com's picture

Okay!! I checked my lenses! I

Okay!! I checked my lenses! I even compared them to other reviews online and they are the 14.2 lenses! I was so happy!!

Honeyy's picture

I just have to say I am an

I just have to say I am an extremely impressed first time customer!!! It took two weeks to come which wasn't bad because I am a pretty patient person ad the way it came was WAY too CUTE!!!!! I have a solutionlens.com pink pen with a cat face at the top, little hello kitty earring studs, a neon green lens case and my contacts that came in these cute little glasses with solution inside! All of this was packed in a little hand crafted and weaves boxing that I WILL be keeping!!! Wrapped in bubble wrap and secured in a package! I love it and I will definitely be ordering more! This was worth my money I'm really grateful! Love you solution lens!

-honeyy

Anonymous on Solution-Lens.com's picture

Hi! I received my pairs and

Hi!
I received my pairs and one free!
And the pen, I loved n_n ~
I'll come back often to resell the lenses!

Anonymous on Solution-Lens.com's picture

Hello, Today my order just

Hello,
Today my order just came in the mail, but there were only one pair of lenses (blue). I though in the package woulb be 2 pairs of lenses, because I understood that if you were going to buy one pair there was another one free, and you should write the name of the pair you wanted to receive for free in the comment box when you were making your purchase.
So, please let me know, I'm waiting for your response.
Thanks in advance,
Raquel.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We are sorry but we have never offered any free pair when customers order only 1 pair.

As clearly explained on every page of our store our promotions are:
BUY 2 GET 1 FREE
BUY 5 GET 2 FREE
BUY 10 GET 5 FREE

Thank you again for your order.​

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

TAIRA's picture

I am trying to log in to

I am trying to log in to locate my tracking number. It will not allow me to use my established password

solutionlens's picture

​​Dear customer,​ Thank you

​​Dear customer,​

Thank you for your message.

We have sent you a private Email with the requested private details.

Thank you again for your order.

​​Best regards,
http://www.solution-lens.com
​http://www.facebook.com/solutionlenscom

Anonymous on Solution-Lens.com's picture

Thank you so much, the

Thank you so much, the shipping was fast and the delivery too. Lovely packaging also.I will purchase from solution-lens.com again. :)

Sent from my PlayStation®Vita system

Anonymous on Solution-Lens.com's picture

I just received my order

I just received my order (very quickly!) and I cannot tell you how pleased I am with my lenses (deuba tony Barbies) I hope u never stop selling them, and if you do, you give warning. I will def be repurchasing in the future. your company is awesome!! fast shipping plus the cute pen and earrings and everything. it was perfect! I will be making a review as soon as I get time. thank you so much

Nurul sakinah's picture

Hi, i have already read the

Hi, i have already read the confirmation message sent to my email after i ordered. However i have waited 4 days and i still have not gotten any tracking number from you guys. I have done as instructed, which is to add your email into my contacts and i have also asked for a password for the account in solution-lens.com as i did not create a personal account when ordering. Please advise so that i can track my lenses and be home when they are sending it to my house. Thanks.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

You are right, in the confirmation message it is clearly explained that your tracking number will be found in your account if you didn't receive it because you Email service blocked our automatic message.

We have now sent you a new message with your account password and tracking number.

Thank you again for your order.​

​Best regards,
http://www.solution-lens.com
http://www.facebook.com/buy.solution.lens

Anonymous on Solution-Lens.com's picture

Hi I got these color lenses

Hi
I got these color lenses while ago,I need an other pair but the exact same color,I think it is silver blue ,is there any way or any chance that you have a record of it so I can order it again?
Thank you
Somieh

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Last time you made an order with this Email address it was:
http://www.solution-lens.com/vassen-lily-glamour-eyes-3-tone-green-color...

Please contact us again if you need more assistance.

Thank you again for your order.​

​Best regards,
http://www.solution-lens.com
http://www.facebook.com/buy.solution.lens

Sanjida nova's picture

Dear solution lens I ordered

Dear solution lens
I ordered 2 lens 10 days ago but it didn't come ..I didn't even any tracking number :( . What should I do?

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​If you had made an order the easiest would have been to read our confirmation message that explains exactly how to track your parcel but actually we haven't received any order with your Email address.

We also do not have any order from B​angladesh where it seems that you live, so please if you have used another Email contact us again and we will send you more information about your order.

If you do not find any confirmation Email from our store or any payment transaction number from our payment service it means that you haven't confirmed any order and that you can make a new one now.

Thank you again for your purchase.

​Best regards,
http://www.solution-lens.com
http://www.facebook.com/buy.solution.lens

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