CHEAPEST CONTACT LENS SHOP SOLUTION-LENS.COM

SOLUTION-LENS.COM

CUSTOMERS FEEDBACK


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This is our customers feedback page, and you can publish all your comments about our shop but also your opinion about contact lens brands, contact lens solutions, and contact lens cases.

Please only add on this page your comments about our shop or products once you have been delivered.

If you have any question about our shop and circle lenses or need information about anything else, you can write on our color lenses FAQ page where we reply to all your questions.


 

 

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Comments

Anonymous on Solution-Lens.com's picture

Hi there. I bought a pair of

Hi there. I bought a pair of coloured lenses for a costume, and i am very happy with the product. Thank you very much.

Anonymous on Solution-Lens.com's picture

yeah, your lenses are the

yeah, your lenses are the best in the market so far :D

Anonymous on Solution-Lens.com's picture

Hello i was very happy with

Hello i was very happy with the product that i recieved! c: i really like the contact lenses and also the free gift to it. Thank you.

Anonymous on Solution-Lens.com's picture

Hello, I am very happy with

Hello,

I am very happy with my contacts and solutions I bought. They are very comfortable and the zero-seven solution actually keeps my eyes moist. It's not so different from my previous solution but the fact that it makes my eyes feel good makes me completely satisfied and I will buy more in the future .

Anonymous on Solution-Lens.com's picture

Hi! Long time ago i ordered a

Hi!
Long time ago i ordered a pair cherry silver, which i loved alot, so i ordered again on the 26th march, but then they were in very bad shape that hurted my eyes after i put them on so i threw them away and didn't mine the 20 bucks. Since i loved them alot so I decided to order them again the 5th may ( my latest order) turned out they hurted my eyes also, i have to throw them away this time too.
How is it that they are all the same serie, same color but my first pair was perfectly fine? I don't want to stop buying from you because you have beautiful lenses. But i can't keep giving you money for something i will have to throw away.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We appreciate your feedback but you are the only one among our customers who is experiencing this problem. We are very sorry.

We would like to help you to find what is the cause of this discomfort and want to offer you 1 free pair.

Please reply to this message to send us the link to the pair that you want and your shipping address.

After you receive these new products, we would appreciate that you tell us if the result is better than your previous items.

Thank you again for your order​s.​

​Sincerely,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello!! I'm very interested

Hello!! I'm very interested in colored contact lenses and I think your website has a wide variety of choices!
I haven't ordered anything from you, because there is a problem with my country's policy about online shopping. When it is allowed I intend to buy something from you! As I said, you offer many different kinds of designs and I like them all.
Keep up the good work! :)

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​We want to inform you that there is no problem with your country online shopping policy, as we send orders to your country every week.

We send parcels declared as "GIFT / SAMPLE" as if your friend sends it from abroad, there is no reason to fear any delay or problem with your country customs. Nobody will never know that you have bought these products online and that they are sent by a company.

BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the "Comment box' that you will see during checkout.

Thank you again for your order.

Sincerely,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hello. I am very happy with

Hello. I am very happy with the products I received.
Thanks
Regina

Anonymous on Solution-Lens.com's picture

Super happy with your

Super happy with your product!

Anonymous on Solution-Lens.com's picture

Hello dear Solution-Lens

Hello dear Solution-Lens Staff,
today our order has arrived. Thank you for the free gifts and the fast international shipping.
We look forward to order from you shop again if we need any more lenses.
Thank You, Paul & Pauline Kemner

Anonymous on Solution-Lens.com's picture

I loved the the product and

I loved the the product and the gifts along with the contacts were adorable!
Thanks!

Anonymous on Solution-Lens.com's picture

Hi, The lens were so great.

Hi,

The lens were so great. Dueba Tony's have got to be my favorite lens as of yet!!!

Thank you so much guys !!!!!!!!!!!!!

Anonymous on Solution-Lens.com's picture

I was very happy with my

I was very happy with my lenses, they were delivered quickly and well packaged. I can't pick out any faults in them. Thank you so much!

Anonymous on Solution-Lens.com's picture

I am very satisfied with my

I am very satisfied with my order. The people who saw me loved them and thought my contacts were real.

Anonymous on Solution-Lens.com's picture

I would like to just continue

I would like to just continue my order to buy more pairs

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your reply.

If you want to complete your order, you can do it now and copy the links to your free pairs in the "Comment box" that you will see before payment.

When your order will be ready, you will get a definitive confirmation message before we send it, so please check your Email to be sure that everything is correct.

BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the "Comment box' that you will see during checkout.

Thank you again for your order.

Sincerely,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

I absolutely love your

I absolutely love your website!!! I will definitely order again in the future! I love the buy 2 get 1 free deal, it’s so convenient! Thank you so much for being so awesome!

Anonymous on Solution-Lens.com's picture

IM VERY HAPPY WITH THESE

IM VERY HAPPY WITH THESE LENSES THANK YOU!

Anonymous on Solution-Lens.com's picture

i am really sorry i will

i am really sorry i will definitely write a good review next time.. And thank you that you said you will give me the cute cases for the previous order that i did not get because I forgot the promocode. And as far as about the package size it is okay we know people at the customs they dont charge us much we just pay around $4 and thats it. Thanks.

Anonymous on Solution-Lens.com's picture

Hi, I'm very happy with the

Hi, I'm very happy with the lens and the gifts I received, the lenses are amazing, there's no problem with them. I'll soon buy with you again! Thank you.

Anonymous on Solution-Lens.com's picture

Good Morning .i’m totally

Good Morning .i’m totally happy for the products, and sorry for my late replay ..
Definitely i’ll buy again from you .
Have a good day
Greetings from Italy
Silvia.

ghaniya123's picture

I chose the option of buy 10

I chose the option of buy 10 get 5 free.. They sent the packages in two different boxes with 4 days difference.. I told them i am a reseller and if it would be possible to get wooden boxes for each lens they sent BUT... They did not send the wooden boxes or CUTE CASES or even any other gift that i deserve to receive.. This was my first purchase and i am very dissapointed.. Other than that the lenses are in very good condition and the colours are amazing

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​First, you did not write the Promo code in the comment box, so we had no reason to send this gift.

Second, you asked if it was possible to put a wooden box for each pair but we never told you that you will get these wooden box.

Third, you do not deserve any other gift than the 5 free pairs that you got, but maybe you know any other shop that will offer you 5 pairs or more, in case it is not enough for you ? We do not think that it is nice to feel disappointed when you already got 5 free contact lens pairs.

​Fourth, you just needed to contact us instead of posting a negative review, and we would have replied you that your wooden boxes and other gifts that we had no reason to send, except that we are nice, already are on the way and that you will get them soon.

We are sorry that we couldn't send them in the same parcel, and in case you do not understand, sending you 2 smaller parcels instead of a bigger one is a great chance for you to avoid any customs duty and get your order for free without having to pay any tax.

So, we confirm that you will receive all your gifts shortly, thank you again for your ​purchase.

Sincerely,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

ghaniya123's picture

Im really sorry then its my

Im really sorry then its my mistake.. I really love your store and i will definitely purchase for myself more from here.. Thank you so much..

Anonymous on Solution-Lens.com's picture

Hello solution-lens, I have

Hello solution-lens,

I have received some products from you’re store and I have been very happy with the quality of them

Anonymous on Solution-Lens.com's picture

Thank you very much. I will

Thank you very much. I will likely buy again from your store in the future.

Denisse's picture

I love my circle lenses! The

I love my circle lenses! The package was really cute and the fact that you send free cases is amazing and really practical.
Definitely buying again from you!

Anonymous on Solution-Lens.com's picture

I have purchased a few sets

I have purchased a few sets of blue colored circle lenses from you & LOVED them!! Looking forward to reordering soon!

lorchesca's picture

I ordered my contact's 8 days

I ordered my contact's 8 days ago I checked tracking and there have been no updates or movement. I tried to email Solution-lens and got a automatic reply.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​You haven't received any automated response because all messages received are read and replied by our team.

​When you receive a tracking number or when it is added to your account, it means that this tracking number works, or we would not send it, so please just wait that your order is delivered as explained in our confirmation Email. If you haven't read it please check it now.

Thank you again for your order.

Sincerely,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

Hi Solution-lens.com! I'm

Hi Solution-lens.com! I'm very happy! Although it's been a little while since I've bought circle lenses, I know I'll be wanting more soon!

Anonymous on Solution-Lens.com's picture

Great customer service.

Great customer service. Fastest delivery from overseas to California. Took only a few days. Included picture with Solotica Avela contacts.

Thank you

Anonymous on Solution-Lens.com's picture

I am very happy ! I got soo

I am very happy ! I got soo bored of having such basic brown eyes, but with you're contacts I don't have to feel that way anymore. Thank You ! :)

karife's picture

hallo I have already made 2

hallo
I have already made 2 reviews and I only want to say, I really like the quality of your lenses,
I always shop dueba tony barbie, because I am really in love with them, they are extremly comfy, you forget you are wearing contact lenses, I have tried many international brands beforehands, and most of them made my eyes itchy or red since I have sensitive eyes and I am a glass wearer

But dueba are excellent, and the colours are incredibly natural, above all I love the greys ( grey and silver) and the brown that lightens up my hazel eyes..love the silver and grey, both make my eyes stunning and I wear them daily

I also love my Dreamcon collection, yesterday I received my three pairs order of Dreamcon, I knew only the blue dreamcon, and now I have the green and grey,they are also very comfy, the mini dreamcon nobluk fit perfect and the colours are really amazing,,, all brands i have tried from solution_lens are very comfy, excellent qaulity and they fit onto my eyes perfectly ( i shop the 14 mm ones)

I also love the Hallo kittie case, the pens, and earrings, the case
i am a real fan of solution lens and I always get extremly happy when I open the envelope where the lenses and gift are

Lots of good words to you! :)
best regards
Karife

Anonymous on Solution-Lens.com's picture

Aloha!~ I have successfully

Aloha!~ I have successfully completed My Review for the Surprise Lenses I received! Thank You So Very Much!!! I actually got it on my Birthday, so I was extremely surprised & so very happy!! Please check out my blog on Tumblr which will reflect the Best Review I have for you! Once again, Mahalo from Hawaii, and I sincerely hope to be entered in your contest/sweepstakes to win more lenses soon!

Anonymous on Solution-Lens.com's picture

I am very happy to have

I am very happy to have shopped with you. I received good package so kawaii, very good and original products, soon I will buy, recommended this site a everyone friends.
your site is very easy to handle.
the best for me is to handle their payments by PayPal is much appreciated.
in your site I could get original lenses and very happy because sending to long away in my country Mexico, thanks a lot.

Anonymous on Solution-Lens.com's picture

Hi yes I was very happy with

Hi yes I was very happy with the lenses I received they are so comfortable and I wear them all the time, I get complimented on them always. Recommend this site to all my friends. Also great communication from the site, they always replied quickly and informatively.

Anonymous on Solution-Lens.com's picture

I was very happy with my

I was very happy with my order. I ordered a pair of lenses from your company a few months ago and they are very good for my cosplays! They are comfortable and the color is amazing. Thank you very much! I love them a lot!.

fury.hanna's picture

Hi all, I recently purchased

Hi all, I recently purchased the buy two contact lenses and reciebe one free. By choosing the free pair I added the hyperlink to the comment section.the delivery was rather prompt and happy with my lenses received! I was unsure as the how to track my order and when I would be contacted after arrival etc, so I simply emailed and was reassured with my tracking number and a friendly response. I would definetly reccomend buying lenses from here, they are amazing. With a HUGE selection of lenses, and a random selection for surprise lenses, you will be sure to have a range of lenses to suit whatever occasions you like. Thank you Solution-lens.com for my order, I am sire to return again!

Anonymous on Solution-Lens.com's picture

I received my free pair of

I received my free pair of contact lenses today.
Thank you for sending them, they are very pretty.
Thank you for good customer service!
I will be sure to make my next order with Solution-Lens again.

Thanks!

Jennifer

kaontxengyang's picture

Hi! So I did the buy 2 get 1

Hi! So I did the buy 2 get 1 free and I copied the link of my free pair to the comment section, however it says its still pending. My order has been shipped out already and on the receipt it only has two items. All of them are the same price too. So explained to me.

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

As it has been explained to you already, the definitive order confirmation message is the one that starts with "ORDER CONFIRMATION - PLEASE REPLY IF NEEDED​".

​Of course this message includes your free pair and any other information that you could need, so please read it.

​Thank you again for your order.

Sincerely,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

I am extremely happy with the

I am extremely happy with the contacts that I bought from your store! I love them so much!

Anonymous on Solution-Lens.com's picture

Just received tracking

Just received tracking number. Thank you. I am sorry for the inconvenience that both you and I had to deal with. I know this was not your fault and as a customer my only concern was getting things fixed to the way it was supposed to be. I know it must be hard to believe me but I assure you that I did not damage these contacts. Thank you for the compliance and making this somewhat of a simple process. I will be ordering from you again and I will be telling my friends about you. I was not the only one interested in your company but I was the only one to go through with it to see how the product was. I will now tell me friends about you and the quality of the lenses once I receive them. Thank you for your time and consideration. I too am a business owner so I understand how this may have seemed impossible to you and even the complicated procedure for issuing a new product. Thank you once again.

Anonymous on Solution-Lens.com's picture

I'm really happy with your

I'm really happy with your store! I wanted to say thank you for all the amazing lenses I bought from your store. Shipping is amazingly fast and and products are really high qualified!

Anonymous on Solution-Lens.com's picture

Hi, i've purchased 6 pairs

Hi, i've purchased 6 pairs with you and i'm very satisfied with the products. I really like the little details that you add to the package and i love the way you ship them. You're the store i always recommend my friends when they need to buy lenses

Anonymous on Solution-Lens.com's picture

I ordered dueba Barbie myabie

I ordered dueba Barbie myabie crystal light gray no black ring now I can't find them to Order more please let me know if you still have them they were 19.99

solutionlens's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

​Your can find these contact lenses here:
http://www.solution-lens.com/dueba-barbie-miyabi-crystal-light-gray-circ...

Or similar lenses here:
http://www.solution-lens.com/neo-vision-solang-gray-contact-lens.html

BUY 2 GET 1 FREE: buy 2 items of any kind and choose 1 free product (any price but not higher price than any of the 2 items that you buy). Copy the link to your free item in the "Comment box' that you will see during checkout.

Thank you again for your order.

Sincerely,
http://www.solution-lens.com
CLICK LIKE ON FACEBOOK TO GET A FREE PAIR
https://www.facebook.com/SolutionLens

Anonymous on Solution-Lens.com's picture

This is the best shop for me

This is the best shop for me and I will never order anywhere else as all the other shops and especially the most famous ones are only cheaters, they never give anything free like you !

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